Salesloft Review

Boost Your Sales Engagement and Drive Revenue with Salesloft

What is Salesloft?

Salesloft is an AI-driven revenue orchestration platform designed to streamline and optimize sales engagement. It provides sales teams with comprehensive tools to manage customer interactions, forecast sales outcomes, and improve overall productivity.

With Salesloft, sales reps can execute multi-channel outreach, gain real-time insights, and automate repetitive tasks. This enables them to focus on high-value activities and close deals faster. The platform's robust features also support sales leaders in coaching their teams and refining their sales processes.

The Go-to-Market Challenges Salesloft Solves

Problems Salesloft Solves

Salesloft addresses several key challenges faced by modern sales teams, helping them drive more revenue efficiently and predictably. The platform solves problems such as:

1. Lack of visibility and control over the sales process
   • Salesloft provides a centralized platform to manage and track all sales activities and customer interactions.
   • Real-time insights and AI-powered guidance help sales reps prioritize efforts and take the right actions.
2. Inefficient and uncoordinated sales engagement
   • Multi-channel cadences in Salesloft enable reps to engage buyers through a coordinated sequence of touchpoints.
   • Reps can use email, phone, social, and video systematically to connect with prospects.
3. Inaccurate sales forecasting and pipeline management
   • AI-powered forecasting capabilities predict sales outcomes with greater accuracy.
   • Deal intelligence features provide visibility into pipeline health and risk factors.
4. Lack of coaching and performance optimization
   • Conversation intelligence enables managers to gain insights from customer interactions.
   • Managers can identify coaching opportunities and best practices to replicate across the team.
5. Difficulty aligning sales and marketing efforts
   • Salesloft integrates with marketing automation to ensure a seamless lead handoff.
   • Sales reps can see marketing interactions and personalize outreach based on buyer behavior.
6. Disconnected sales tech stack leading to inefficiency
   • Salesloft serves as a centralized revenue orchestration layer to streamline workflows.
   • The platform integrates with CRM, marketing automation, conversational tools, and more to boost efficiency.

By addressing these common sales challenges, Salesloft empowers sales teams to engage buyers more effectively, manage pipeline with greater predictability, and ultimately drive more revenue growth.

The Benefits of Salesloft

Streamline Your Sales Engagement

• Salesloft provides a centralized hub to execute all sales engagement activities from one place.
• Automate multi-channel outreach sequences via email, phone, social, and text to efficiently prospect at scale.
• Access real-time insights on prospect engagement to optimize messaging and touchpoints.

Coach Reps to Close More Deals

• Gain visibility into rep activity and deals to identify coaching opportunities.
• Use conversation intelligence to surface coachable moments from recorded calls and demos.
• Create a library of winning talk tracks and call recordings to replicate success across the team.

Improve Data Hygiene and Productivity

• Automatically capture sales activities and prospect engagement data into your CRM.
• Eliminate manual data entry for reps so they can focus on revenue-generating activities.
• Maintain data hygiene with seamless bidirectional sync between Salesloft and your CRM.

Align Sales and Marketing

• Give marketing visibility into sales conversations to inform content and campaign strategies.
• Tie every marketing-generated lead to a salesperson for prompt, personalized follow-up.
• Measure the impact of marketing campaigns on pipeline and revenue.

Maximize the ROI of Your Tech Stack

• Integrate Salesloft with your CRM, marketing automation, conversational intelligence, and other key tools.
• Automate data flow between systems to keep data in sync.
• Gain a unified view of the buyer's journey across all touchpoints and channels.

User Reviews of Salesloft

G2 Reviews

Overall Rating from G2: 4.5/5

Top 3 competitors: HubSpot Sales Hub, Outreach, SalesLoft Cadence

3 Positive Quotes:

1. "Salesloft is amazing and makes my work so much easier/efficient!" Jessica A. ⭐⭐⭐⭐⭐
2. "Creating cadences Scheduled emails That you can add 'insert last name/first name' to a cadence" Jessica A. ⭐⭐⭐⭐⭐
3. "The Cadence. I tried several diallers or SEP but so far, Salesloft's Cadence is the best and most complete cadence interface." David L. ⭐⭐⭐⭐⭐

Concerns:

• Limitations
• Call Issues
• Email Issues
• Salesforce Integration
• Learning Curve

General Sentiment: Generally positive, with users praising its efficiency and effectiveness. Some concerns about specific integrations and learning curve.

Positive Reviews:

• Easy to use
• Efficient workflow
• Comprehensive cadence features

Negative Reviews:

• Integration issues with Salesforce
• Occasional call and email glitches
• Steep learning curve for new users

Read more reviews on G2

Reddit Reviews

Overall Sentiment: Mixed, with positive feedback on functionality and some concerns about integration and support.

Most Relevant Resource: What is your experience with Salesloft?

Integrations and Compatibility

Salesloft supports various integrations and compatibility options:

1. Microsoft Teams Integration - Capture meetings in Salesloft Conversations via API.
2. SalesIntel Integration - Sync data between Salesloft and SalesIntel.
3. Web Browser Compatibility - Officially supports Google Chrome.
4. Chrome Extension - Salesloft Connect for Chrome browser integration.
5. CRM Integrations - Integrates with CRM systems like Salesforce.
6. ServiceBell Integration - Connect via OAuth for data mapping.
7. Salesforce Integration - Top Salesforce integration for sales engagement.
8. Lacks Mobile Apps - No native mobile apps for iOS and Android.

FAQ

What does Salesloft do?

Salesloft is an AI-powered revenue orchestration platform designed to help sales teams drive more revenue. It offers features like multichannel cadences, conversational intelligence, deal management, sales forecasting, and an AI engine that guides reps on the next best actions to take based on buyer signals. Salesloft is ideal for sales leaders, revenue operations, account executives, SDRs, and marketing teams looking to optimize their sales tech stack and boost performance.

How easy is it to set up Salesloft?

Salesloft is relatively straightforward to implement, with most customers going live within a few weeks. The company provides dedicated implementation support to help with setup, data migration, and training. While some technical expertise is helpful for advanced customization and integrations, it's not required for basic setup and use. Salesloft also offers a comprehensive knowledge base and online learning resources to get teams up to speed quickly.

What makes Salesloft different from other similar tools?

Salesloft differentiates itself through its AI-powered revenue orchestration capabilities. It's the only platform that uses AI to guide sales teams with certainty at every step of the revenue process. Salesloft's Rhythm AI engine processes millions of data points to deliver actionable insights and recommend next best actions. The platform also offers the most comprehensive set of sales engagement features, with support for multiple channels like email, phone, social, text, and video.

Can Salesloft integrate with other tools and platforms?

Yes, Salesloft offers extensive integration capabilities. It has native integrations with popular CRMs like Salesforce, Microsoft Dynamics, and HubSpot, as well as marketing automation tools, conversational platforms, and more. Salesloft also provides an open API and webhooks for custom integrations. This allows sales teams to create a seamless tech stack with automated data flow between systems.

What are the pricing plans for Salesloft? Are there any hidden fees?

Salesloft offers three main pricing plans: Pro, Enterprise, and Elite. Pricing is based on the number of users and features included. The Pro plan starts at $100/user/month and includes basic sales engagement features. The Enterprise plan starts at $150/user/month and adds advanced capabilities like forecasting and coaching. The Elite plan provides customized pricing for larger teams and includes premium support. There are no hidden fees. Implementation and training services are priced separately.

Is there a free trial available, and what features are included?

Yes, Salesloft offers a 14-day free trial that includes access to all Pro plan features. This allows teams to test out cadence building, email, dialing, meeting scheduling, and reporting capabilities. No credit card information is required to sign up for the free trial. After the trial ends, users can choose to upgrade to a paid plan or the platform will automatically revert to a limited free version.

Does Salesloft offer customer support?

Salesloft provides multiple customer support options. All paying customers can access support via email and live chat. Phone support is available for Enterprise and Elite plan customers. Salesloft's support team is available Monday-Friday from 8am-8pm ET. The company also offers an extensive online knowledge base with articles and video tutorials. Elite plan and large Enterprise customers have the option for premium support with a dedicated success manager.

Who is Salesloft ideally suited for?

Salesloft is best suited for B2B sales teams looking to streamline their sales process, boost rep productivity, and increase revenue predictability. It's an excellent fit for teams doing outbound prospecting, inbound lead follow-up, and account management. Salesloft serves a wide range of industries, including SaaS, financial services, recruiting, and more. It's ideal for companies with at least 10 sales reps that are looking to scale their efforts. Salesloft can benefit sales leaders, revenue operations, sales enablement, and SDR/BDR teams.