Mar 12, 2024

How I Use AI to Enrich Leads from Just an Email Address

As a Senior Demand Gen Manager, I spend a lot of time figuring out how to generate and nurture leads.

But it's hard when all you have is an email address and no context. That's why I love using AI to automatically enrich leads from limited data. Let me walk you through how it works and the huge impact it's had on my sales process.

The Struggle of Lead Prioritization

In my role, new leads come flooding in daily from our website, events, referrals. You name it. The problem? Most are just an email address.

No name.

No company.

No job title.

Our team has no way to prioritize and personalize outreach when we know so little.

It's crazy inefficient to manually research every new lead. And even when we do, we never get a full picture. Our CRM records stay thin. Our sales reps end up emailing generic templates to leads that get lost in the inbox abyss.

Valuable opportunities slip through the cracks.

We knew there had to be a better way.

How AI Lead Enrichment Works

That's when I discovered AI workflows that could extract key details about leads from their email address alone. Here's how it works:

  1. Feed the email into an AI workflow.
  2. It searches LinkedIn, public databases, news articles looking for matches.
  3. The AI extracts pieces of the lead's public profile - name, job title, company, location, work history.
  4. All those details get compiled into an enriched lead record.
  5. We ingest that back into the CRM to combine with the original record.

Just like that, we get all the missing context needed to properly prioritize and personalize outreach. And it takes mere minutes versus hours of manual research. Game changer!

The Impact on My Sales Process

Leveraging AI lead enrichment has completely transformed our ability to follow up on new leads. Let me share some of the biggest benefits:

  • Lead prioritization - With seniority, company size, industry, we can tier and focus on hot leads first. No more wasting time on unqualified prospects.
  • Personalized outreach - Our team can reference previous jobs, interests, company news in initial emails. Response rates have skyrocketed.
  • Better nurturing - We create targeted drip campaigns based on lead insights instead of spraying generic emails.
  • Increased productivity - Less time spent researching and more time selling. Our team gets 2x as many qualified demos scheduled each week.
  • Higher conversion rates - When you can personalize messaging with relevant details, leads convert more often. We've increased SQL rates drastically this quarter alone.

The quick turnaround and wealth of intel has supercharged our sales development process. Now, I honestly can't imagine operating without it.

Continue Your AI Education

I hope this look at AI lead enrichment got your wheels turning on how to leverage it in your sales process. To learn more about AI for sales and marketing, be sure to check out Copy.ai's Workflow documentation.

The world of AI is expanding every day. Let's learn together!