Thank You To Customer Templates: How To Write & Examples

thank you to customer

Frequently Asked Questions

How to write a thank you to customer?

Need to write a thank you to customer? Here are 3 simple steps to get started:

1. Gather the information you need to know.

Before you write anything, you need to know who or what you're writing about. The more specific you are, the more personalized you can make your content.

Here's our suggestions for writing a thank you to customer:

Customer's name: [name of customer]
Order description: [description of order]
Estimated delivery date: [estimated delivery date]

2. Determine the structure of your output.

The structure of your content is just as important as the content itself. The structure of your content is how you're going to arrange the information in the content to make it easier for the readers to read and understand.

Greet the reader
Thank them for their purchase
Tell them when they can expect to receive their order
Invite them to get in touch with questions or concerns

3. Write the content or use to help you get started. Once you have your structure down, you can start writing the content.

3 Examples of a thank you to customer


Hi [name of customer],

We're so excited to have you as a new customer!

We're working hard to get your order ready for you as soon as possible.

Your order is estimated to be delivered on [estimated delivery date], but we'll send you an email as soon as it's shipped, so you'll know exactly when to expect it.

We hope you love your purchase, and if you have any questions or concerns, please don't hesitate to get in touch.


[your name]


Hi [name of customer],

Thank you so much for your purchase! We're so excited to get your order in the mail and on its way to you.

We estimate that your order will arrive on [estimated delivery date]. If you have any questions or concerns about your order, please get in touch with us at [contact info].

We hope you enjoy your new purchase!


[your name]


Dear [name],

We are so grateful for your purchase!

You can expect to receive your order on [estimated delivery date].

We'd love to hear from you if you have any questions or concerns about your order or our services. We're always here to help!


[your name]

Why should you write a thank you to customer?

1. A thank you to customers is always appreciated, but it can also be a great marketing tool. By showing your customers that you appreciate their business, you can encourage them to continue to do business with you in the future.

2. A thank you to customers can also help build relationships. By taking the time to thank your customers for their business, you can show them that you value their business and that you appreciate their loyalty.

3. A thank you to customers can also help promote word-of-mouth marketing. When customers are happy with their experience with your business, they are more likely to tell their friends and family about you. This can help grow your business by bringing in new customers.

Who needs to write a thank you to customer?

-A salesperson who made a successful sale
-Business that a product was sold from
-Business that a service was sold from

Where can I learn more about copywriting?
Check out our blog!

You can learn how to write a blog post or even see examples of good Instagram captions.

If you're looking to start a business, you can discover side hustle ideas (or small business ideas), learn how to create your personal brand, create a content marketing plan, and even how to sell Notion templates!

How it works

Screenshot of feature
Enter what you need to write
Choose from emails, social posts, long-form blog posts, and more!
Give a bit of context
Enter a few sentences about your project/campaign.
Screenshot of feature
Sift through the results
Our AI content generator gives you multiple options for each campaign that you’re working on.
Edit, polish, and publish
Use’s editor to rewrite paragraphs and polish up sentences. Then, just copy and paste the work wherever you need it.

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